Work Experience:
Assessor, Boulder County
January 2017 - present
Provide the executive leadership and directed all duties related to the Assessor’s Office, to locate, identify, and appraise all property, with over 120,000 real and personal property schedules
Meet all Statutory requirements of Assessor’s Office, including deliveries of abstract, preliminary and final certification and tax roll
Managed all levels of real and personal property appeals
Provided continued best in public service during the COVID-19 pandemic, pivoting quickly to provide services online, while protecting property owners and staff.
Responded quickly to the Marshall Fire and straight line winds disaster, rapidly fielding teams to assess damage, collect information about damaged properties to arrive and fair valuation for all damaged and destroyed properties.
Worked collaboratively with elected officials: County Commissioners, Treasurer, County Clerk, District Attorney, Sheriff, Coroner
Serves as Chair of Education Committee of the Colorado Assessor’s Association
Chief Deputy Assessor
2013 - 2016
Supervise 52 appraisal, administrative, Geographic Information Systems (GIS), technical staff and functions in Assessor’s Office, performing all personnel reviews, succession planning, establishing workload, work standards and providing training
Developed departmental workload assignments based upon solid understanding of staff skills and abilities assured maintenance of data accuracy and serving constituents in efficiently and effective manner
Oversee the management and implementation of the assessment calendar working closely with supervisors to meet all statutorily required deadlines
Respected assessment expert experienced in assessment process, appraisal, administrative and technical skills directly supporting the needs of the Assessor’s Office, county offices and departments, taxing authorities and the citizens of Boulder County
Support sales confirmation, new construction gathering, mass appraisal of values and state audit process encouraging job training and providing expert assessment knowledge to staff
Contributed to the creation of Notices of Valuation, Notices of Determination, Preliminary Certification, Final Certification, Certification of Levies and Revenue and Tax Roll delivering them accurately and on time
Partner with County Treasurer to provide excellent public service working closely to providing timely and accurate information, assure error resolved quickly and citizens receive service on first contact with staff
Coordinate with County Attorney and Administrative Services on County Board of Equalization appeals and abatement's communicating regularly providing efficient County Board of Equalization, Board of Assessment Appeals and Abatement structure
Collaborate with county offices and department on development of policy and standards Boulder County is excellent place to work
Partnered with Leadership Team Manage managing budget keeping costs down, expending resources wisely while providing adequate funds to run office and support staff training
Built relationship with Human Resources consulting regularly aligning office policies and County Policy Manual to assure excellent working environment for staff
Supervised the development and support of Property Search Sales Analysis tool, E-Appeals tool and
E-Declaration tool collaborating with multiple offices and departments, increasing transparency and access to data for customers
Spoke at national, state, county meetings and conferences representing the Assessor’s learning and sharing best practices to knowledge and broadened understanding of assessment
Business Analyst
2010 - 2013
Supervised 9 GIS and technical staff and functions in Assessor’s Office, performed all personnel reviews, succession planning, established workload, work standards and provided training
Ensured the creation and accuracy of Preliminary and Final certification, Certification of Levies and Revenue and delivery Tax Roll auditing data, producing reports, managing database and data accuracy assuring delivery by statutory deadlines
Partnered with Leadership Team on management of budget, keeping costs down, expending resources wisely while providing adequate funds to run office and support staff training
Produced, printed and mailed Notices of Valuation and Notices of Determination designing processes assuring documents created accurately and mailed on time
Demonstrated technical ability to leverage software serving assessment needs, applying best practices and technical skill providing excellent service to staff and citizens
Coordinated import of property values in Computer Aided Mass Appraisal (CAMA )system providing technical support to statistical modeler for office review and public comment
Implemented new CAMA system as technical lead working closely with vendor and staff addressing error resolution, acceptance testing and staff training for final go-live of software
Represented Assessor’s Office on Business Analyst Team and Technical Users Group and GIS Strategy Team participating in meetings, providing input on the development of technical policies, standards and envisioning the future of technology
Managed CAMA system, GIS system and other software and hardware keeping systems functioning, developing technology enabling efficient and effective tools for staff
GIS Deputy
2006- 2010
Supervised 14 GIS and Public Information staff and functions in Assessor’s Office, performed all personnel reviews, succession planning, established workload, work standards and provided training
Participated in the implementation of the assessment calendar, production of Notices of Valuation, Notices of Determination, Preliminary and Final certification, Certification of Levies and Revenue and delivery Tax Roll and other statutorily required reports and data sets providing support to Leadership Team assuring data accuracy and facilitating timely delivery
Engaged member of GIS Strategy Team and Office Leadership team contributing to development of standards, policies, data purchases and projects
Partnered with Leadership Team on management of budget functioning as liaison to staff resulting in effective expenditures to support office
Collaborated with GIS and Office of Emergency Management teams developing GIS emergency response policy and structure providing skilled staffing as needed
Instituted Public Information Department policies and procedures working to provide excellent public service for in person, phone, email or mail customers by responding quickly and knowledgeably
Facilitated county purchase of key datasets and software, delivery of data and data delivery increasing visibility and analysis based on new digital data
Created, designed and supported innovative appraisal analysis tools using GIS and database skills for appraisal staff to be used for sales confirmation, data analysis and comparable selection
Produced maps and data from integrated GIS and CAMA information scope of which identified from partnership with staff creating product used on daily basis for valuation of properties
Led GIS staff in design and implementation of process to integrate Clerk and Recorder Records data with CAMA system integrating recorded documents and making them available on a daily basis for inclusion in CAMA system at no extra cost to office
Chaired multi-department team in redesign of heavily used internet Property Search using best practices, identifying data to include, designing user interfaces and choosing platform to develop tool and ensuring increased ease of access, information availability and transparency for citizens
Senior GIS Specialist
1997 - 2006
Supervised 8 GIS staff and functions in Assessor’s Office, performed all personnel reviews, succession planning, established workload, work standards and provided training Transformed administrative department into GIS Department through skill building and title reclassification assuring technical support for office
Partnered with Leadership Team as a technical resource creating Preliminary and Final certification, Certification of Levies and Revenue and delivery Tax Roll providing QC and QA of data and reports assuring accurate data delivery
Collaborated with GIS and Office of Emergency Management teams developing GIS emergency response policy and structure providing skilled staffing as needed
Developed on-call policy for GIS and Public Information Department establishing regular schedule for staff increasing response times customers while reducing daily interruptions to two half days a week
Participated in the design and production of highly detailed Notice of Valuation collaborating with Leadership Team and technical staff delivering values to property owners in an award winning format
Designed process to create and deliver map product for appraisal appeals, appraisal analysis and public data requests by providing improved product
Produced maps and data from integrated GIS and CAMA information scope of which identified from partnership with staff creating product used on daily basis for valuation of properties
Spearheaded the implementation of fully integrated GIS and CAMA account maintenance collaborating with vendors and GIS staff in making design and workflow decisions which improved process of delivery of timely information to staff and public
Redesigned appraisal analysis tool upgrading it to newest release of software assuring accessible easy to use tool set was available to support appraisers in valuation of properties
Contributed in development of first ever internet property search tools for Boulder County assuring useful data and user interface were easy to use and revolutionized access to property information for the public
Supported and maintained appraisal analysis tool, GIS parcel maintenance software, and administrative CAMA data providing skilled technical support to ensure stability and stable up time of software
Implemented the integration of CAMA with GIS parcel editing consulting with vendors providing near real time data for general use
GIS (Cartographic) Technician
1995-1997
Supervised 5 Ownership Mapping Department staff and functions in Assessor’s Office, performed all personnel reviews, succession planning, established workload, work standards and provided training
Built tax authority data sets using GIS technology and understanding of legal documents creating first digital dataset for staff use
Produced maps and data from integrated GIS and CAMA information scope of which identified from partnership with staff creating product used on daily basis for valuation of properties
Coordinated GIS parcel standards and maintenance schedule working closely with Land use and Assessor’s Office staff kept parcel layers accurate with in one day
Proficient in data entry and maintenance of administrative CAMA data keeping ownership and basic property data current
Modified, supported, maintained and trained staff in use of appraisal analysis tool providing rapid response to modification and error corrections requests
Designed process to create paper and digital map products for appraisal appeals, appraisal analysis and public data requests using GIS and CAMA integration tools increasing transparency and access to data for staff
Collaborated with GIS staff and Office of Emergency management to GIS providing timely support for natural and man-made disasters
Assured quick response to customers while providing back up staffing for Public Information Department resulting in low wait times for phone calls and in person visits
Administrative Technician (Clerk II)
1995
Gathered ownership documents from Clerk and Recorder’s Recording Division photocopying, sorting and delivering to team for data entry keeping staff within two weeks of recording date
Proficient in data entry and maintenance of administrative CAMA data keeping ownership and basic property data current
Handled daily GIS parcel edits using standard procedures to keep parcel layer accurate within two weeks of recording date of ownership transfer document recording dates
Trained as lead for appraisal analysis tool working closely with Cartographic Technician gaining proficiency in six months
Assured quick response to customers while training as back up staffing for Public Information Department resulting in low wait times for phone calls and in person visits